PTCL explained the internet outage in Pakistan but people aren’t convinced
Yesterday a lot of people suddenly found themselves without the internet. To the extent where even mobile internet services were disturbed. PTCL issued a statement saying that the internet outage in Pakistan was due to multiple cable cuts.
No one knows exactly how these cable cuts happened and the service interruption did cause quite the panic
Internet down all over #Pakistan
— Muzammil Baig (@muzammil042) June 24, 2019
It would seem it’s not StormFiber but a global internet breakdown as per many replies I’ve gotten. Which is decidedly Not Good.
— Kala Kawa (@kaalakawaa) June 24, 2019
Are you guys also facing the internet issue today? ://
— Mahnoor. (@ItsMahiHere) June 24, 2019
Yeh hawa k aik jhoonke se ptcl ka duppata kion urr jata hae?
— Farwa.Ali (@Hehefml1) June 25, 2019
Apart from PTCL, other internet service providers were also scrambling to tell customers what was up
Dear Customer,
Apologies for the inconvenience. We are observing sudden degradation on Internet services at upstream provider end. Our Network operations team is in close coordination with them for latest updates.
Seeking your kind patience and cooperation.— StormFiber (@StormFiber) June 24, 2019
PTCL then gave an explanation for why there was a severe outage of the internet
Important Update: Due to multiple cable cuts, internet services were impacted which have been partially restored in many areas.
PTCL is working on fully restoring the network. We apologise for any inconvenience caused & thank you for your patience. pic.twitter.com/6GpCBBHgaZ
— PTCL (@PTCLOfficial) June 24, 2019
According to PTCL, it was due to “multiple cable cuts” and services all across Pakistan were affected. Soon, internet was restored but after PTCL announced that services were back online and the issue had been promptly dealt with, people were still not convinced and thought that this was a usual occurrence from the internet service provider and the explanations provided by them had been used to death.
Due to multiple cable cuts, internet services were impacted which have been partially restored in many areas. Please check now & let us know in the DM if the issue still persists.
— PTCL (@PTCLOfficial) June 24, 2019
Friend : Tn ne konsa net lagwayea
ha?Me: Ptcl
Friend: Monthly kia dety ho?
Me: Galiyan .
😂😆😁— O O P S (@koi_to_rok_lo_) June 24, 2019
But the issue was genuine and it coincided with a global internet outage, as well. A lot of websites including BGR, Google, Amazon, Reddit, Spectrum were apparently down. It is being reported, however, that the two issues were probably not interlinked.
This isn’t the first time something like this has happened; there is always news of the ‘underwater cables’ being damaged and interrupting internet services in the country. And people are sick and tired of this happening, clearly. Seeing as how many people and business rely on the internet, even a few minutes of an internet outage tends to create panic and inconveniences a lot of people.
Hopefully next time, even if there is an outage it won’t be as widespread and severe.
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Cover Image Source: PTCL Official via Facebook / Jawad Ahmed via Facebook